Business phone ringing?Don't worry, we'll answer that.
A US-based, 24/7 & 365 telephone answering service
What We Offer
- Virtual receptionist
With agents available 24/7, 365 days a year for your customers, we leave you with more of your valuable time. Our agents will transfer your callers to you or take and relay messages based on your preferences.
- Message taking & delivery
We will take your messages professionally and courteously and deliver them to you via one of our many delivery options.
- Voice Mail
If you prefer not to have to check in for messages, we offer a stand-alone voicemail that your customers can leave a message in that you can retrieve at your leisure.
- Order Entry
We will free you of the hassle of taking orders, with the added benefit of being there to take care of your customers 24 hours a day.
- Event Registration
While you’re busy organizing your event, we will be here to register your attendees and provide them with any necessary information.
- Paging Service
We provide any and all modern paging platforms to ensure that you will be notified of your calls.
- Faxes and Emails
You can receive a copy of your messages as we take them, or we can relay them to you in groups at dedicated times of day.
- Telephone dispatch
If you prefer to receive your messages via telephone, our agents will call you directly to relay the information.
- Emergency Response
When the seconds matter, our agents are always here to answer the call. Our service will make sure that your customers reach you no matter the time of day.
- Message Screening
When you aren't in the office, our service will ensure that you are only receiving the messages that you request; not those that can wait.
- Appointment Scheduling
We can provide an appointment scheduling service in order to book appointments for you, allowing you more time to better serve your clients.
- Ad Response
We can provide you with a phone number to use in advertising so that our agents can be there to gather all necessary information from prospective clients.
What Our Clients Say
I just wanted to send a note to say how much I appreciate CCTAS. On occasion I've had to call other funeral homes and talked to their answering services and frankly I would be embarrassed to have them answer for me. I'm very proud of MY answering service and the service you provide. Again, thank you for doing such a great job and I look forward to a long partnership with CCTAS.
We are thrilled to be on your service. We never used a call center before, and were a little skeptical. You have given us free time, knowing that there is always someone there for our emergency calls, relaying our messages in such a quick and professional manner. Thank you again for giving us our family time back!
I get calls from all over the U.S. and I get compliments on your service all the time. My clients tell me they deal with a lot of answering services and you’re one of the best.
Combined Communications is without a doubt a first class operation. We found a business that was going to treat our business as if it were their very own. They will work with you closely to ensure that the phones are answered exactly how you want them answered. If you are looking for a service that you can count on…look no further!
I hope you all realize that I couldn’t do this without you. Wherever I go, no matter how far from the office, or what time of the day or night, you are by my side. I’m lucky to have you with me. I can’t find the words to express my gratitude. Thank you!
You won our confidence right away. Your staff answers the phone very professionally. They are prompt in getting the messages relayed. They are also very polite, and try to answer as many questions as possible from the information we supply them. We would highly recommend this service to anyone.
We’ve been in the medical field for more than 20 years and have been with you since your company doors opened – you are the best.
Combined Communications has been our “lifeline” for the past 15 years. Their professionalism to our patients and employees has never faltered. Messages are taken accurately and expediently. We have the utmost confidence in how they receive, relay and treat any communication. They are capable of handling any situation and will do so fervently and graciously.
The Owners - Larry & Angela Kinder
Larry Kinder purchased Combined Communications in 1982. At that time it was serving less than 100 local customers and had five employees. Angela Kinder joined the company in 1997 and increased sales by 30 percent. Due to their combined hard work and determination the company now serves over 500 customers across the nation and has twenty-five employees.