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Over 40 years providing professional, friendly & compassionate customer service 24/7

How we can help you

Round-the-Clock Availability

We specialize in providing innovative solutions to enhance businesses’ accessibility to clients 24 hours a day, 365 days a year. In today’s fast paced digital landscape, being available to your clients at all times is essential for maintaining a competitive edge. That’s where we come in.

We’re more than just an Answering Service

We offer various solutions to help small and large businesses such as; answering, extension or department transfers, appointment scheduling, employee call out line, order entry, social media monitoring and more!

Grow your business

We are an extension to your business. When you hire Combined Communications, you are hiring an employee that is available 24 hours a day, is familiar with your company and understands the importance of providing excellent customer service on each and every communication opportunity.

Personalized Approach

We understand that every business is different, which is why we take a personalized approach to every partnership. Our team is dedicated to delivering exceptional results and providing ongoing support to help your business thrive.

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What Our Clients Say

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I just wanted to send a note to say how much I appreciate CCTAS. On occasion I’ve had to call other funeral homes and talked to their answering services and frankly I would be embarrassed to have them answer for me. I’m very proud of MY answering service and the service you provide. Again, thank you for doing such a great job and I look forward to a long partnership with CCTAS.

-Kentucky Funeral Home

We’ve been in the medical field for more than 20 years and have been with you since your company doors opened – you are the best.

-Medical Facility

Combined Communications has been our “lifeline” for the past 15 years. Their professionalism to our patients and employees has never faltered. Messages are taken accurately and expediently. We have the utmost confidence in how they receive, relay and treat any communication. They are capable of handling any situation and will do so fervently and graciously.

-Southern Kentucky Hospice

I hope you all realize that I couldn’t do this without you. Wherever I go, no matter how far from the office, or what time of the day or night, you are by my side. I’m lucky to have you with me. I can’t find the words to express my gratitude. Thank you!

-Health Care Company

I get calls from all over the U.S. and I get compliments on your service all the time. My clients tell me they deal with a lot of answering services and you’re one of the best.

-Pharmaceutical Ordering Company

You won our confidence right away. Your staff answers the phone very professionally. They are prompt in getting the messages relayed. They are also very polite, and try to answer as many questions as possible from the information we supply them. We would highly recommend this service to anyone.

-KY Funeral Home

Combined Communications is without a doubt a first class operation. We found a business that was going to treat our business as if it were their very own. They will work with you closely to ensure that the phones are answered exactly how you want them answered. If you are looking for a service that you can count on…look no further!

-KY Funeral Home

We are thrilled to be on your service. We never used a call center before, and were a little skeptical. You have given us free time, knowing that there is always someone there for our emergency calls, relaying our messages in such a quick and professional manner. Thank you again for giving us our family time back!

-KY Funeral Home

Gold Certified

Being Gold Certified by ATSI is a badge of honor that we wear proudly! The certification process is an industry peer-to-peer review program of best practices and policies to ensure a certified site’s ability to achieve a 99.99% annual run time. To qualify, a site must meet or exceed more than 60 criteria in this rigorous program. The adopted requirements represent a collection of best practices and guidelines to which sites must adhere.

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